Contents

Introduction
HP SUM overview
HP SUM User Interface
Deployment modes
Deployment scenarios
Trusted Platform Module
Keyboard support
Source selections
Set Proxy Server options
Using multiple repositories
Adding the repository
Editing the repository
Removing the repository
Configuring the components
Downloading components for target discovery
Selecting the targets
Inter-target dependency
Dependency checking
Target types
Finding and discovering targets
Adding a single target
Entering target credentials
Editing a target
Removing a target
Managing groups
Pending firmware updates for iLO (HP Integrity servers only)
Reviewing and installing updates
Installing updates
Aborting an installation
Viewing failed dependencies
Selecting bundles
Selecting components
Selecting devices
Viewing firmware details
Viewing firmware mismatch details (HP Integrity servers only)
Installation options
Reboot options
Scheduling updates
Generating and viewing reports
Generating a Report
Viewing a report
Advanced topics
Configuring IPv6 networks with HP SUM
Configuring IPv6 for Windows Server 2003
Configuring IPv6 for Windows Server 2008
Limitations of IPv6 for Windows Server 2003 and Windows Server 2008
Configuring IPv6 for Linux
Limitations of IPv6 for Linux
Network ports used by HP SUM
Troubleshooting
Recovering from a failed ROM upgrade
Array controller ROMs
Lights-Out management ROMs
Recovering from an installation failure
Collecting trace directories
Recovering from a discovery failure
Troubleshooting connection errors
HP SUM hangs during discovery
HP SUM hangs during boot
Recovering from a loss of Linux remote functionality
Configuring firewall settings
Recovering from a blocked program on Microsoft Windows
Configuring Windows firewall settings
Recovering from operating system limitations when using a Japanese character set
Displaying the user-specified reboot message using a Japanese character set when running on a Linux operating system
Rebooting with the user-specified reboot message using a Japanese character set when running on a Windows operating system
Running in a directory path containing multi-byte characters
Recovering a lost HP SUM connection
HP Smart Update Firmware DVD and SPP mounted using iLO virtual media
Troubleshooting HP SUM in IPv6 networks
Troubleshooting HP SUM in IPv6 Windows Server 2003 environment
Troubleshooting HP SUM in IPv6 Windows Server 2008 environment
Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE-based Linux environments
Microsoft Windows displays a Found new hardware message
Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source
Linux component version discrepancy for source RPMs
HP SUM displays No components found in the selected repository(ies) message
Installation of components failed with 'Update returned an error' when installing Linux RPMs
HP SUM fails on Windows hosts due to McAfee firewalls
HP SUM prevents an upgrade of Virtual Connect firmware if the VC health is invalid or bad health state.
Downgrade of ProLiant G6 Server ROM from 2010.03.30 or later to 2010.03.01 or earlier using HP SUM is not supported
ProLiant G2, G5 and G6 Servers - After Upgrading to the May 2011 (or Later) Revision of the System ROM, Special Steps Must Be Performed if it Is Necessary to Downgrade the System ROM to Revisions Earlier Than May 2011
Support and other resources
Support and other resources
Information to collect before contacting HP
How to contact HP
Registering for software technical support and update service
How to use your software technical support and update service
Warranty information
HP authorized resellers
Documentation feedback
Related information
Typographic conventions
Acronyms and abbreviations