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Connection Help

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There are several possible of HP SUM being unable to connect to a target.

1 - the IP or name provided is incorrect

2 - an anti-virus program is preventing connection from HP SUM to the target.

3 - a firewall is blocking traffic somewhere between HP SUM and the target.

A known Anti-Virus issues is with McAfee on Windows. The workaround steps are...

If a firewall is blocking traffic, the configuration should be modified to enable the ports used by HP SUM. The ports are...