Contents

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Introduction

HP SUM overview

About the graphical user interface

Status icon descriptions

HP SUM new terms

Launching HP SUM

Downloading HP SUM

Downloading HP SUM from the HP SUM website

Downloading HP SUM from the SDR website

Migrating nodes from HP SUM 5.x to HP SUM 6.0.1

Deploying HP SUM

Running HP SUM

Deploying firmware for HP ProLiant servers using the HP Service Pack for ProLiant

Deploying HP Integrity firmware bundles with HP SUM

Deployment modes

Deployment scenarios

Disabling BitLocker to permit firmware updates (Windows only)

Logging out of the HP SUM GUI

Using the HP SUM GUI

Using the Home screen

Using the Activity screen

Using Localhost Guided Update

Using the Baseline Library screen

Adding a baseline

Creating a custom baseline

Deleting a baseline

Configuring components

Using the Nodes screen

Selecting multiple nodes

Adding a node

To add a node

To add a node by searching a range of IP addresses

Editing a node

To edit a node

Aborting a node update

Node inventory

To inventory a node

Deploying a node

To deploy a node

Deploying all partitions in an HP Integrity BL870c i4 or BL890c i4 node

Node reports

To generate a report

Deleting a node

Server overview

Integrity node overview

Using the Enclosures screen

Adding an enclosure

To add a node

Editing an enclosure

To edit a node

Aborting an enclosure update

Enclosure inventory

To inventory a node

Deploying an enclosure

To deploy a node

Enclosure reports

To generate a report

Deleting an enclosure

Using the Servers screen

Adding a server

To add a node

Editing a server

To edit a node

Aborting a server update

Server inventory

To inventory a node

Deploying a server

To deploy a node

Server reports

To generate a report

Deleting a server

Using the Switches screen

Adding a switch

To add a node

Editing a switch

To edit a node

Aborting a switch update

Switch inventory

To inventory a node

Deploying a switch

To deploy a node

Switch reports

To generate a report

Deleting a switch

Using the VM Hosts screen

Adding a VM host

To add a node

Editing a VM host

To edit a node

Aborting a VM host update

VM hosts inventory

To inventory a node

Deploying a VM host

To deploy a node

VM host reports

To generate a report

Deleting a VM host

Using the iLO screen

Adding an iLO

To add a node

Editing an iLO

To edit a node

Aborting an iLO update

iLO inventory

To inventory a node

Deploying an iLO

To deploy a node

iLO reports

To generate a report

Deleting an iLO

Using the Intelligent Power Distribution Units screen

Adding an iPDU

To add a node

Editing an iPDU

To edit a node

Aborting an iPDU update

iPDU inventory

To inventory a node

Deploying an iPDU

To deploy a node

iPDU reports

To generate a report

Deleting an iPDU

Using the Virtual Connects screen

Adding a Virtual Connect

To add a node

Editing a Virtual Connect

To edit a node

Aborting a Virtual Connect update

Virtual Connect inventory

To inventory a node

Deploying a Virtual Connect

To deploy a node

Virtual Connect reports

To generate a report

Deleting a Virtual Connect

Advanced topics

Configuring IPv6 networks

Network ports used by HP SUM

GatherLogs

Troubleshooting

Collecting trace directories

Baseline troubleshooting

HP SUM lists SUSE Enterprise Linux dependencies for Red Hat Enterprise Linux systems

HP SUM displays two versions of the same component when creating a custom baseline

HP SUM stops responding when performing inventory on large baselines

Node troubleshooting

HP SUM does not respond when editing a node with sudo

HP SUM does not display the Deploy button on the Deploy Nodes screen

An HP-UX node displays the error Inventory failed. The pciinfo module requires manual update on remote target

HP SUM does not detect solid state hard drives

After HP SUM finishes an inventory, the inventory screen does not close

Cannot add a Windows node when running HP SUM on a Linux host

HP SUM does not display the Reboot button after it finishes a deployment

HP SUM does not automatically reboot a node

HP SUM does not display a reboot message in Guided Update

When multiple nodes are selected, HP SUM does not display the most correct status

HP SUM displays message Unable to locate the item you requested

HP SUM stops responding when performing inventory on multiple nodes

HP SUM displays the message Unable to login or identify node as a supported device when HP SUM cannot find a node

HP SUM displays the message Ready for deployment while HP SUM is performing inventory on a node

HP SUM does not display an entire screen

HP SUM displays extra credentials boxes on the Edit Node screen

You can edit a node while HP SUM is deploying updates to the node

HP SUM displays an associated node multiple times

HP SUM automatically performs inventory on a node after editing the node

Activity screen troubleshooting

HP SUM does not update the Activity screen accurately

VMware troubleshooting

HP SUM displays an inventory error on a VMware node

Reports troubleshooting

HP SUM does not generate reports for nodes that are offline

HP SUM displays only requested reports in CSV and XML format

HP SUM service troubleshooting

HP SUM service stops running when HP SUM is mounted from a virtual media source

HP SUM allows all users to log in

Some screens are not translated from English

Legacy CLI commands troubleshooting

HP SUM does not deploy multiple components if all specified separately in one command

The /use_web Legacy CLI command does not work

Support and other resources

Contacting HP

Subscription service

Related information

Typographic conventions

HP Insight Remote Support software

HP Insight Online

Documentation feedback

Glossary